• Click on the profile icon on the top left of the screen.
  • Select Help


  • The Support Center widget will appear in the bottom left corner of the screen.
  • The widget contains help articles from the Knowledge Base, the user guide, and the latest release notes.


  • The widget also allows users to submit a support ticket directly from INSIDE.
    • Fill out your full name and the email address associated with your INSIDE account.
    • Fill out the ticket type, subject, a description of the issue you are experiencing, and a screenshot and/or attachments of the issue.
    • Press Send.
    • The ticket will be sent to the Support team. Look out for a response in your email.