Support Through INSIDE
Modified on: Thu, Feb 22, 2024 at 11:53 AM
- Click on the profile icon on the top left of the screen.
- Select Help
- The Support Center widget will appear in the bottom left corner of the screen.
- The widget contains help articles from the Knowledge Base, the user guide, and the latest release notes.
- The widget also allows users to submit a support ticket directly from INSIDE.
- Fill out your full name and the email address associated with your INSIDE account.
- Fill out the ticket type, subject, a description of the issue you are experiencing, and a screenshot and/or attachments of the issue.
- Press Send.
- The ticket will be sent to the Support team. Look out for a response in your email.
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