TABLE OF CONTENTS


Click below to jump to a section:

About INSIDE


Understanding Your Subscription Settings


It's important to understand the relationships between your users and their data. Each INSIDE user works in their own instance of the system. Some users have editing permissions and can perform attribute edits to the database. Changes made will immediately be seen by other INSIDE users.


User Accounts


INSIDE Administrators will provide users with their user account information. Usernames have character and format restrictions. 


User Permissions


The availability of INSIDE's features is based on the role each user is assigned when they are added to the system. Each role has a set of permissions associated with it,that allows users to access certain menu options and perform specific tasks within the tool.




Note: When operating INSIDE from a tablet, users will be unable to send data or initiate a download regardless of their user role.



INSIDE Scheduled Product Releases


INSIDE has four planned updates each year, with possible intermediary updates in between. During any quarterly or intermediary release users can expect to see the following temporary page if they try to log into INSIDE. There is no need to open a support ticket during these planned releases as the outage is temporary, and the site will be up shortly.


INSIDE Release Notes


Discover the latest updates and features in the newest version of INSIDE on the INSIDE Release Notes page.

For past release notes, visit the Past Release Notes page.


INSIDE Privacy Policy


For INSIDE's privacy policy, including how your information is collected, used, and protected, please visit the INSIDE Privacy Policy page.


Back to Top


Accessing the System


Accessing the System


To access INSIDE, go to https://inside.mbakerintl.com/indoors/#/


Logging In



To log in, enter your username and password and then click Login.

  • Both username and password are case-sensitive.
  • Click the Remember me checkbox to save the username login information to your browser cache.
  • If you forget your password or need to reset it, click the Forgot Password link on the login page.
    • Fill out the 'Forgot your password?' form with your username and select Reset Password.
  • Fill out the 'Reset Password' form by answering the 'Security Question' and creating a new password.



Logging Out



 


Click the Profile button in the top right of the screen.


Then click Sign Out in the drop-down menu.



Back to Top

Account Management


Change Password


1. Click the Profile button in the top right of the screen.


2. Select Manage Account in the drop-down menu.


3. Click the Change button next to Password.



4. Enter your new password in the Password field and again in the Confirm Password field. When you are finished, click Proceed. Click the exit button at the top right to exit without saving. 



5. The password must meet the minimum password requirements:

  • Minimum 8 characters, maximum 100 characters
  • One uppercase and one lowercase letter
  • One number and one special character.


Update Profile Name


1. Click the Profile button in the top right of the screen.



2. Select Manage Account in the drop-down menu.



3. To change the User Profile name, click Change next to the User Profile field. The Update Profile Name window will appear.


4. After making your edits, click Save. Click cancel to exit without saving.


5. To return to the map, click the Back to Maps button at the bottom of the left panel.


Logout


Users may logout from the Manage Account screen by clicking the Log Out button in the left panel.


Back to Top


Admin


User Management


Users with an Admin user role can manage users through the Manage Account button in the User Management page. Admins can add, edit, or remove users and can assign users to specific areas or buildings as part of an aggregation.  



Accessing the User Management Page


To manage users, from the main Map view, click the Profile icon in the upper right of the map view and click on Manage Account and then User Management on the left navigation panel.





Adding Users


To add a user, click the Add User button in the top right corner. This will bring up the Invite User pop-up.



The Invite User window will appear. Fill out the user information fields and assign the user’s role using the Role drop-down.


Adding a User with Aggregations Assigned


To invite a user, fill out the forms in the Invite User popup:


1. Select the Role of the user.


2. Fill out the user's First Name, Last Name, Username and Email. To skip sending an email invitation, check the Disable Email Invitation option. 


3. Select Assign Areas/Buildings under the User Assignments section to assign the user to specific areas using the Site and Building dropdowns. Click Remove Assignment to delete any previous assignments.


4. Click Invite to finish adding the user or click Cancel to return to the User Management page.




If an alias has been assigned to the Source Names (e.g., the Alias 'Areas' has been assigned to 'Sites'), this will be reflected in the name of the fields in the Assign button under the User Assignment section. Admins can edit the aliases in the Fields Config section of Manage Account. 



Note: When assigning Sites and Buildings, Local Admin users can select only from the aggregations assigned to them when inviting new users.


Editing Users 


To edit an existing user, click the Edit User Assignment (pencil) icon on the right of the user you would like to change. The Edit User Assignment popup will appear to confirm the edited user information.




Here, the name, role and user assignments may be edited.

  • Click the Update button to save your changes.

  • Click the Cancel button to exit without saving.



Editing an Existing User's Aggregations


To edit the aggregations of an existing user, fill out the forms in the Invite User popup:


1. Select the user record. Use the arrows to see a nested table showing assigned aggregation groups, sites, and buildings. Expand the aggregation groups to view associated sites and buildings, including floor counts.


2. Click the pencil icon, which will bring up the Edit User box.


3. Under the Assign/Areas Buildings section, update the user's assigned sites and buildings. Use the Remove Assignment option to delete existing assignments.


4. Select Update to apply the changes to the user's aggregations or Cancel to discard changes and return to the User Management page.






Your saved user updates will be confirmed with a pop-up window.




Deleting a User


To delete a user, select the Delete (trashcan) icon.  A confirmation popup will ask admins to confirm the deletion.



Click ‘Yes’ to confirm and permanently delete the user. Click 'No' to exit back to the User Management page.



Refresh User Security Token for Viewer Users


Admin users can refresh the map service URLs and temporary security tokens so non-credentialed users can access building layers from INSIDE.


Note: The following steps are available for Admins to configure for the Viewer user role only.


To do so: 


1. Click the Edit icon next to the Viewer role to display the Edit User popup.



2. In the Edit User popup, you will see the Facilities Layer URL text box. Next to the descriptor indicating when the security token expires, click the Refresh icon:



3. After selecting the Refresh button, a ‘Caution’ popup will ask you to confirm the refresh. Click Refresh. 


4. Click Update.


Field Configuration



Admin users can configure fields and tables to fully customize their indoor data sets within INSIDE and how the attribute information is displayed in those data sets. 



To customize fields as an Admin: 


1. Select the User Icon in the top right of the page.


2. Choose Manage Account.


3. Click Fields Config from the options menu.


4. Use the dropdown to select a layer to configure:

Source Type - Select Feature Class or Table.

Source Name - Select the Feature Class or Table to configure.


5. The Table Details section will display the following:

  • Table Name - The name of the table as it appears in the data.
  • Table Alias - This can be edited by Admins.
  • Type - Displays the type of Feature Class
  • Show Alias - Check this box to display the Alias in the Attribute Table.

6. Admins may view and configure additional settings in the Field Attributes section:

  • Field Name - The original fields name as it appears in the data.
  • Field Alias - An alternate field name.
  • Show Alias - Check to display the Alias in the Attribute Table instead of the Field Name.
  • Editable - Check to allow this field to be edited in the Attribute Table. Only Admins can edit fields.
  • Display - Check to display this field in the Attribute Table.
  • Display Order - Use the Up and Down Arrows to change the display order of the field in the Attribute Table.


7. Click Save to retain any changes made.



CCTV Configuration (Premium)


Adding a New CCTV Camera


1. Navigate to the specific building and floor where the new CCTV camera stream is located by using the Browse Tool.

2. Click Map Tools from the Navigation menu.

3. Select CCTV Camera.

 

4. In the CCTV Camera Tool, click Create New.

5. Click on the map to add the camera to the map.

6. On the Create CCTV Camera pop-up, fill in the fields to add attributes to this CCTV camera.

  • Building Name: un-editable field that is auto-populated based on selection in Browse Tool

  • Level: un-editable field that is auto-populated based on selection in Browse Tool

  • Latitude: un-editable field that is auto-populated based on mouse-click

  • Longitude: un-editable field that is auto-populated based on mouse-click

  • Camera Name*: a unique name to give this camera

  • Rotation: the number of degrees that the camera can rotate

  • Field of View: describes how far the camera’s view captures

  • IP Address: unique address that identifies the network

  • Port: unique number to identify a connection endpoint

  • RTSP URL*: the unique URL for the camera’s stream

  • Camera Type*: describes the camera type (Fixed, Panning, Dome, or Other/Unknown)

  • Camera Status*: describes the status (Active, Inactive)

  • Camera Access*: describes the access type (Public, Private, Other/Unknown)

  • Camera Location*: describes the location (Interior, Exterior)

  • Username: credentials required when the CCTV Camera requires authentication before use.

  • Password: credentials required when the CCTV Camera requires authentication before use
    *  indicate required fields


Click Save at the bottom of the CCTV Camera Tool pop-up to save your new camera. Click Cancel to remove your changes and close the CCTV Camera Tool.

 

Accessing the CCTV Configuration Page


1. Select the Profile button in the top right of the screen.

2. Click Manage Account.

  

3. Navigate to the CCTV Configuration page by selecting this page on the left of the Manage Account screen.

Here, Admins may view the Table Attributes for each CCTV camera.



Editing CCTV Attributes


Admins can update editable fields on the CCTV Configuration page. 


1. Use the scroll bar at the bottom of the page to scroll right and view the Actions column.

2. Click the Edit icon to open the Update CCTV Details window.

  • In this window, the following fields may be edited:

    • Rotation

    • Field of View

    • IP Address

    • Port

    • URL

    • Camera Name

    • Camera Type

    • Camera Status

    • Camera Access

    • Camera Location

    • User Name*

    • Password*

* The User Name and Password fields are necessary to input for any secured cameras. Otherwise, the CCTV Camera will not be viewable by users on the map.


The Facility Name, Level Name, Latitude, and Longitude will be automatically calculated during CCTV Camera creation.


4. After you have made your edits, click Update to save the changes or Close to exit without saving.

 


Deleting CCTV Cameras


Admins can delete CCTV cameras when they are no longer in use. To delete a CCTV camera:


1. Use the scroll bar at the bottom of the page to scroll right and view the Actions column.



2. Click the trashcan icon (highlighted above)  to open the Delete Confirmation window:



Click Yes to complete the deletion or No to cancel.


Map Services



Users with an Admin user role can add hosted web map services to their INSIDE Map through the Map Services page in the Manage Account screen. Hosted map services may be toggled on and off by all users when they are enabled by the admin in the layer list.


Accessing the Map Services Page


1. Select the Profile button in the top right of the screen.


2. Click Manage Account.



3. Navigate to the Map Services page by selecting this module on the left of the Manage Account screen.



4. From the Map Services page, you can add a new map service, edit the settings of an existing map service, or delete an existing map service.



Adding a Map Service


1. Click the blue Add Map Service button in the top right of the page.



2. Choose the type of service you are attempting to add.

Supported service types are:

  • ArcGIS Server Web Service
  • WMS OCG Web Service
  • KML File
  • GeoRSS File
  • CSV File


3. Enter the URL for the hosted service.


4. Choose the display order that the hosted services will be rendered in the map.


5. Optionally assign a display name.


If the hosted service requires a username and password to access, you will be prompted for that login information.


Check the Enabled box to make the map service accessible to users on the map.


Check the Default Visible box to make the map service display by default when the map is opened.


6. Click Save to keep your settings. Click Close to exit without saving.



Note: Setting multiple map services to display by default can slow down performance. It is not best practice to set multiple map services to display by default.



Editing Existing Map Services


To edit an existing map service, click the blue edit icon under the Actions column.



From here, the Edit Map Service screen will pop up.


Make any desired changes and click Update to save or Close to exit without saving.


Deleting a Map Service


To delete a map service, click the red delete icon under the Actions column.


You will be prompted to confirm the deletion.



Click Yes to delete the map service or No to exit without deleting.


Map Services in the Map


Once a map service has been added by the admin and is enabled, other INSIDE users may view the hosted service in the map.


To view the hosted features, click on the feature symbology and a pop-up will display the feature attributes.



Use the dock button to view the attribute pop-up as a sidebar in the map.



Additionally, map services may be viewed in the Layer List. For more information, please read:

INSIDE Layer List


Change Log


The Change Log functionality allows users to track and review all data changes within their instance, ensuring transparency and confidence in data management. System Admins can view all changes across the entire instance, while Local Admins and Observers can view changes within their assigned aggregations.


Users can see changes made to various feature classes such as Sites, Facilities, Levels, Units, Points of Interest, Observations, and CCTV cameras. The Change Log records all modifications as either:

1. Insert: addition of a new feature, 

2. Update: modification of an existing feature, or

3. Delete: deletion of an existing feature


Navigate to the Manage Account page and click on the Change Log link to access the log.


Viewing the Change Log




Change Log Page Layout


1. To query the report, use the Search Criteria section to apply filters to the log. 

  • To query an individual feature, users can search by Object ID.
  • To query all changes performed by a certain user, users can search by User. 
  • To query all changes made between a certain date, enter the starting and ending dates in the From: and To: fields.
  • To query changes performed at a certain site or building, users can use the Site and Building fields to narrow the changes shown to these specific places.

 

2. Search: Select search to use the search criteria. The table will display records that have been modified. To reset the criteria, select the Reset button to return all forms to their default values.

 

3. Table Columns: Use these to sort and filter records by User ID, Feature Class, GDB_ARCHIVE_OID, Edit Type, Level ID, Object ID, Change Field, Change Value, Modified Date, and Role. Customize which columns are visible by checking/unchecking boxes in the column header dropdown menu.

  • Click on column headers to sort records in ascending or descending order. Only one column can be sorted at a time.
  • Use the search criteria box at the top of the page to filter records.
  • Hover over column headers to access sort and filter options.
  • Uncheck boxes to exclude values from the table display.

 

Use the Next and Last navigation buttons at the bottom right corner to navigate through pages. Metrics at the bottom right corner show the number of records per page and the total count of records.


INSIDE Aggregator 


INSIDE Aggregator is a premium service that allows INSIDE users to be assigned to specific Sites and Buildings. A System Admin user manages these assignments and can assign other Admins and Observer users to particular Sites and Buildings. This functionality is vital for ensuring the appropriate security roles and access for building owners. 


INSIDE Aggregator will allow up to 5 aggregations for all users. Additional aggregations will be a premium feature.


User Roles


System Admin

  • System Admins have full control over the User Management page for all users in the instance.

Local Admin

  • Local Admin users control the User Management page for their Assigned Aggregations.

Observer

  • Observers can view and interact with the observations for their Assigned Aggregations.


User Management



Users with a System or Local Admin user role can manage users and the aggregations they are assigned to through the Manage Account button on the User Management page. 


System or Local Admins can add, edit, or remove users, and can assign users to specific areas or buildings as part of an aggregation. Each user record includes a nested table showing assigned aggregation groups, sites, and buildings. Expand aggregation groups to view associated sites and buildings, including floor counts.



System Admins can see all users and their assigned aggregations in the instance, while Local Admins can see all users with the same assigned aggregations. Local Admins cannot change their own assigned aggregations.


To manage users, from the main Map view, click the Profile icon in the upper right of the map view and click on Manage Account, and then User Management on the left navigation panel.


 


For more on the User Management functions, including assigning, reassigning, or removing a user from an aggregation, see our User Management page. 


If an alias has been assigned to the Source Names (e.g., the Alias 'Areas' has been assigned to 'Sites'), this will be reflected in the name of the fields in the User Management section. Admins can edit the aliases in the Fields Config section of Manage Account. 



Note: When assigning Sites and Buildings, Local Admin users can select only from the aggregations assigned to them when inviting new users.


Map View




When a user is assigned to an aggregation, users will be able to view only the specific sites and/or buildings that they have been assigned to within the map and in the attribute table. The site statistics will display data only for the buildings and sites included in each user's assigned aggregation. The Filter and Export to CSV functions will only search the attributes or export attributes in the areas that have been assigned to a user.


Back to Top


Maps




INSIDE contains a web-based map that is viewable upon logging in:



The display consists of the map and the following components:


ID

Description

1

Search – Search for an address, place, or latitude and longitude and zoom to it.

2

Profile Button – Make changes to user account information.

3

Widget Toolbar – Home Button, My Location, Observation Tool, Map Tools (Layer List, Legend, Measurement Tool, Bookmark Tool, Draw Tool, Basemap Gallery), Send Data, and Download.

4

Zoom In/Out – Zoom-in and Zoom-out of the map using the +/- symbols

5

North Indicator - Re-orient the map to face North.

6

2D/3D Buttons - View 2D and 3D maps.

7

Overview/Full Screen Buttons - Open an Overview Map.

8

Accordion Pane - View feature information and change floor level. 

9

Scale Bar - Reference measure of distance.

10

Attribute Table – Open or hide all attribute tables. Includes: Site, Buildings, Floors, Units, Details, Points of Interest, and Observations.

11

Floor Labels - Labels indicating current floor level for each building. Labels only appear for buildings with multiple floors.


Map Interface




The search bar allows users to search by address, city, landmark, or latitude and longitude coordinates.


Enter an address, street, city, landmark name, or latitude and longitude coordinates into the Search text box.


As you begin typing, some suggested landmarks cities are populated in a drop-down. Select a suggested address, or finish typing in the address in the search bar. Press the Enter key or select the magnifying glass to perform the search.


The system will navigate you to the general area of that location and mark it with a highlighted point on the map. Click the Zoom to link to zoom in to the location.


Profile Button


Click the User Account icon in the top right of the screen to access the Manage Account page.


Here, users may edit their account details including changing their password. Admins will have the additional option to access the User Management page from the Manage Account screen.


Use the arrow icon in the Navigation Menu to collapse the menu.


Widget Toolbar


The following tools are available in the widget toolbar:


Tool

Description

Home Button

Zoom to the initial default map extent.

My Location

Click to navigate to your location on the map. Users will need to select ‘Allow’ on their web browser to enable this functionality.

Map Tools

Click to expand additional map tools available to use within the map.

(Map Tools) Layer List

Turn on/off individual map layers and adjust their transparency.

(Map Tools) Legend

Display the map legend.

(Map Tools) Measurement

Measure distance, polygon area, or obtain map coordinates.

(Map Tools) Bookmark

Create, zoom to, and delete saved map extents.

(Map Tools) Draw

Temporarily add points, lines, polygons, shapes, and text to the map.

(Map Tools) Basemap Gallery

Change the basemap.

Send Data

Send data to be reviewed by the INSIDE Data Services Team.

Download

Download indoor GIS data as a File Geodatabase or Shapefile.

Expand/Collapse

Expand or collapse the toolbar.

2D/3D Buttons

View 2D and 3D maps.

Overview/Full Screen Buttons

View a full screen map with the overview map in the lower right corner.

Accordion Pane

Click to expand and view feature information and change the floor level view of a selected building.

Pan (3D only)

When selected, clicking + dragging the mouse will pan the map.

Rotate (3D only)

When selected, clicking + dragging the mouse will rotate and tilt the map.


Map Tools


For more information on each of the map tools, see our Map Tools section below. 


Send Data


The Send Data widget provides a place for users to send their floorplan data as-is for the Data Services Team to review and add to the map. Please note that the data sent will not be available to view on the map immediately. You will be notified once your data has been updated on the map. 


Note: When operating INSIDE from a tablet, users will be unable to send data regardless of their user role.



To send floorplan data, click the Send Data button in the widget toolbar.


A pop-up will appear for you to select which files you would like to submit for review. You may drag files from File Explorer to the ‘Drag your files here’ section, or click the red plus sign icon to open File Explorer.


The following data types are supported:

  • All files are recommended to be zipped.

  • CSV, PNG, JPEG, File Geodatabase, and Shapefile

  • Total file size must be no larger than 1G.


Once you have selected the file(s) you wish to send, click Send Data at the bottom of the pop-up. Click the exit icon in the top right of the window at any time to exit without saving.


A popup will confirm that your data was sent successfully.



Download



To initiate a download of your GIS floorplan data, click the Download button in the widget toolbar.


The Downloads window will appear. Here you can configure the settings for your download as well as view previous download requests. 


Note: When operating INSIDE from a tablet, users will be unable to initiate a download regardless of their user role.


Downloading Data


In the New Download tab of the Download window, you can configure the settings for initiating a new download request.

  • Under Choose Download Extent, you may choose to download the entire full dataset or only the data in the current map extent.

  • Under Choose File Type, you may choose to select either a File Geodatabase, a Shapefile, or an MMPK file as the type of file that will download.

  • After selecting the options you would like, click the Download button at the bottom of the window to begin your data download. You will be redirected to the View Requests tab of the Downloads window.





View Requests


In the View Requests tab of the Download window, you can view pending downloads as well as the download request history for your account. You can see the configuration details of each download such as the Extent and File Type info.


Once a download has a ‘Completed’ status, click the blue download arrow icon under the Download column to download the file to your computer.


Zoom In/Out


Use the navigation zoom tools to help navigate the map. Alternatively, use your mouse scroll wheel to zoom in and out.


Zoom In: Click the Zoom In tool to zoom in on the map OR use the scroll wheel on your mouse.


Zoom Out: Click the Zoom Out tool to zoom out on the map OR use the scroll wheel on your mouse.


North Indicator


Click the North Indicator tool to re-orient the map to a north-facing position.


2D/3D Buttons


INSIDE allows users to view their data in both 2D and 3D maps. This can be done by either switching between the two in full screen or viewing both simultaneously.



1. If you are in the 2D map, click the 3D button to view a full screen 3D map of your indoor data.



2. While in the 3D map, additional navigation tools will become available in the top left to allow you to pan or             rotate/tilt the map.


3. The compass icon will re-orient the 3D map view to face North.


4. To return to the 2D map, click the 2D button that appears below the Indoor Metrics window.


Map Overview


Both 2D and 3D maps of the indoor data can be viewed at the same time by using the Map Overview button.



1. To view both the 2D and 3D maps, click the Map Overview button below the Indoor Metrics window.


As the user zooms and pans in the map, both the 2D and 3D maps will automatically update to show the same extent in both screens.


2. Within the Map Overview Screen:

  • Click the 'X' icon to exit the Overview Screen.
  • Click the arrows icon to switch the locations of the 2D/3D in the Map Overview Screen.
  • Click the square icon to make the map currently in the Map Overview to Full Screen.


Accordion Pane



1. Click the Accordion Pane icon to expand the Accordion Pane and view the feature information. The following sections will be visible in the Accordion Pane. Hover over the buttons in these sections to view Tool Tips to see more information from the tools and options available in these sections, as seen in the example below: 




2. Floor Selector - Change floors and view previous floors by building.

Change the floor level of the building selected. Use the arrows to view all floors available.

The selected building and floor will persist after the Accordion Pane is closed until it is changed or reset.

Click the Multi-Building Floor Filter to view and return to previously viewed floor levels by building.

Clear Filter will delete the Floor Filter history and return the selected building to the default floor level.


3. Feature Information - View attributes of each feature layer. If a feature has an attachment, it can be viewed here.

Use the arrows to change the Feature Layer being viewed.

Click Zoom To to zoom in on the current feature in the Accordion Pane.


4. Floor Statistics - View Asset and Space counts for the selected building and floor.

Toggle between viewing Asset information and Space information. 


5. Site Statistics - Overview of statistics for the current Site.


6. The current floor being viewed is visible at any time in the floor filter symbology.


7. The floor filter component of the browse tool is also available in 3D mode.



As you click on different floors, the indoor data in the map will update, as well as the summaries for Assets and Spaces.



Attribute Table



To open the attribute table, click on the red arrow at the bottom of the map interface.


The attribute table shows all records of the feature classes and tables within INSIDE.


Tools within the attribute table are:

  • Filter Results: Allows the ability for the user to create filters for each layer.

  • Export to CSV: All selected records in the table will be exported to a CSV.

  • Show All Data/Show Current Map Extent: You may switch between features that are contained within the current map extent or all features for a layer in the full dataset.

  • Zoom to Selection: You may select records within the table and click Zoom To Selection to zoom the map to the selected feature(s).

  • Clear Selection: When a record(s) is selected and Clear Selection is clicked, the records will be unselected in the table and map.

  • Click the ellipses for more attribute table options.




Users may select features by clicking the record within the Attribute Table.

  • To select multiple features:

    • Select a feature, hold down the Ctrl key, and select another record to select additional records one at a time.

    • Select a feature, hold down the Shift key, and select another record to select all records in between.

  • Click the ‘Clear Selection’ button on the top left of the Attribute Table to clear the feature selected for that layer.



Admins can make specific fields editable/non-editable for other Admins in their Attribute Table. Admins are able to update how layers and fields appear in the Profile > Manage Account > Fields Configuration page.

  • If a field is un-editable, a lock will appear to the left of the field name.

  • If a field is editable, other Admins will be able to edit the attributes within the Attribute Table by double-clicking a value.


Filtering in the Attribute Table


Clicking on Filter Results will open a new window with the option to Add Expression.

  • Add Expression will allow the user to create one filter.

  • Once Add Expression is selected, three drop-downs will appear:

    • The first drop-down will always be the list of all field names in the feature class/table opened in the Attribute Table. Here the user selects the field they want to create a filter on.

    • The second drop-down is a list of operators to create the filter.

    • The third drop-down is set to Value by default.

    • To change this – click on the cogwheel to open the Settings for this field.

    • To filter based on a specific value, click the settings button, choose Value, and specify a value in the field.

    • To compare the value in one field to the value in another field, choose Field in the settings, click the drop-down arrow, and choose the field for the expression.

    • To filter based on a specific value in the field, choose Unique in the settings to retrieve a dynamic list of values from the layer.

  • If Unique is selected, the user can select from the list that is auto populated with the options to choose from.


Export to CSV in the Attribute Table


Clicking on Export to CSV allows users to download a CSV for all features for a layer in the attribute table.

  • To download all records in a given layer, navigate to the tab and click Export to CSV and click OK.

  • To download specific features in a given layer:

    • Navigate to the tab.

    • Select specific records from the attribute table.

    • Click Export to CSV.

    • Click OK.


Clean Screen View



The clean screen map hides non-essential map items to make it easier for users to access key information quickly and efficiently. Users accessing the clean screen map will only have read-only privileges and limited tools/functions.


Clean Screen Overview



1. Virtual View widget (Premium feature users only)

  1. Virtual Viewer window - View previously captured imagery with 360 degree rotation capabilities.
  2. View the Virtual Viewer orientation on the map
  3. Click the date to expand a dropdown and view imagery from previous dates.


2. Zoom In/Out - Click to Zoom in or out.


3. North Indicator - Click to re-orient the map in a North-facing position.


4. Accordion Pane - A simplified version of the Accordion Pane.

  • Floor Selector:
    • Change floor level.
    • Review previously viewed floors and buildings.
    • Reset floor view history.


Virtual View (Premium Feature)


The Virtual View widget offers users a solution for exploring and visualizing imagery taken from any angle, including drone imagery, street-side imagery, 360 degree images, panoramas, video, and more.


To access this feature, click the Virtual View icon in the widget toolbar.


This will open the Virtual View widget, which will appear blank at first.


From here, users can click anywhere in the map and the widget will automatically display the image with the best view of that location.


Turn on the exposure points, symbolized by the blue dot to access other locations of where images were taken.

  • Click on the INSIDE map interface to go to a new exposure and to view the image.

  • Use the Virtual View widget to view and interact with the image itself.

  • Expand the widget’s pop-up by hovering over the lower right corner until the arrows appear. Left-click, drag and hold to make the pop-up bigger or smaller.





The Navigation button in the Virtual View Widget allows users to rotate and zoom in on the image. Once the Navigation button is selected, an overview of other exposure point locations will be displayed in the bottom right of the widget.



The types of coverages are viewable by toggling between the red, blue, and green polygon icons at the top of the widget.


Red - Current Coverage: The portion of the map that is currently in the image extent.

Blue - Additional Coverage: The area of coverage available for the given exposure point.

Green - Whole Coverage: The entire area of coverage available from the exposure points.


Image Enhancement

Image Enhancement can be accessed by clicking the down arrow icon.


From here, users may configure image brightness and contrast with the sliding bars. The reset arrow will return these settings to their default format.



Back to Top



Map Tools


Attachments


INSIDE users can attach files to individual map features, which can then be viewed in pop-ups.

Accepted file formats include include JPG, PNG, BMP, GIF, and PDF.



Adding an Attachment


1. Click Map Tools from the Widget Toolbar.


2. Select Attachments.


  

 

 

3. The Attachment Tool will appear and prompt you to select a feature to add or an attachment to edit.

 

 

4. Click on any feature on the map. A pop-up will appear if multiple features are selected so that the user may determine which feature to attach a file.

 

 

5. Select the desired feature and it will be displayed in the Attachment Tool.



 


If the selected feature already has attachments, you will be able to view them here.


5. Click Add under New Attachments to add a file. File Explorer will open to add files to the selected feature. Use the Trash icon to remove an attachment.


6. Once attachments are added, click Save to attach them to the feature or Cancel to exit without saving.

 

 


When you select a feature on the map, the attached files will be displayed.

 

Editing or Deleting an Attachment


1. Click Map Tools from the Widget Toolbar.


2. Select Attachments.

 

 

3. The Attachment Tool will appear and prompt you to select a feature to add or edit an attachment.


4. Click on any feature that has an attachment. A pop-up will appear if multiple features are selected so that the user may determine which feature to select.


5. Choose the feature with existing attachments that you would like to edit or delete. Once you select a feature, any existing attachment will be displayed in the Attachment Tool.


6. Click on existing attachments to view them.


7. To delete an existing attachment, click the (X) icon next to it.

 

 


When you delete an attachment, a strike-through appears. You can add it back by clicking the plus (+) sign. This is only allowed before clicking Save.

 

 

8. Click Save to save your deletion. Once save is clicked, deletions are permanent. Click Cancel to exit without saving.

 




The Basemap Gallery allows users to select a different basemap to display in INSIDE.


1. Select the Map Tools folder and select the Basemap Gallery icon.


2. Select the basemap thumbnail of the basemap to be applied to the map. The Inside default basemap is "Topographic".

 

Bookmark Tool



If a particular area is frequently accessed, use the Bookmark tool to save the map extent for future reference. 


Create a Bookmark


1. Zoom and pan to the desired map extent.


2. Select the Widget Folder to open the Bookmark tool. The Bookmark Tool window will appear. By default, the tool opens in the Private Bookmarks tab.


3. Click the Shared Bookmarks tab to view Shared Bookmarks.


4. Select the Add Bookmark button.


5. You will be prompted to enter a Title for the bookmark.


6. Select if you would like to make a Private Bookmark or a Shared Bookmark. Shared Bookmarks can be viewed by other users, while Private Bookmarks can only be viewed by the bookmark creator.


7. You may pan and zoom the map to the extent you would like to bookmark before clicking Add. The bookmark is added to the Bookmarks window and includes a snapshot thumbnail of the map extent.


8. When there are multiple saved bookmarks, they may be re-ordered in the Bookmark tool window by clicking the ellipses to the left of the bookmark. After clicking, drag it up or down in the order of bookmarks.

 

Editing a Bookmark


Admins can edit their own Private or any user's Shared bookmarks. Observers may only edit their own Private or Shared bookmarks.


1. To edit an existing bookmark, click the Pencil icon to the right of a bookmark to make edits.


2. To rename the bookmark, type in a new title in the Title field.


3. To change the privacy level of the Bookmark, select Private or Shared.


4. If you want to change the map extent of the bookmark, pan or zoom the map as needed. If you update the map extent, you may update the thumbnail by clicking the ellipses in the thumbnail icon and selecting Refresh Thumbnail.


You may load a custom image for the thumbnail by clicking Use Image URL option. Thumbnail images may be removed all together by clicking Remove Thumbnail.


5. Click Save to save the edits.


6. Click Cancel to exit without saving.


Delete a Bookmark


Admins can delete their own Private or any user's Shared bookmarks. Observers may only edit their own Private or Shared bookmarks.


1. Click the Pencil icon next to the bookmark you would like to delete.


2. Click Delete in the bottom left of the bookmark.


3. You will be prompted to confirm your deletion. Click Yes to delete or No to cancel. Bookmark deletions are permanent.


CCTV Cameras (Premium Feature)


CCTV cameras can be configured in the INSIDE map to view real-time camera streams. Any user can access the CCTV cameras through the map. However, Admins are the only user role who can add new CCTV cameras, update existing cameras' attributes, or delete existing cameras through the Profile > Manage Account > CCTV Configuration page. 

 

Viewing CCTV footage

 

 

 

1. Click on the CCTV camera icon within the map to open the CCTV stream.


2. The CCTV pop-up will appear in the bottom right of the map screen.


3. Click the X icon in the pop-up to close the footage window.

 

For additional information on how to set up CCTV settings, please see the CCTV Configuration (Premium) section in this guide.

 

Draw Tool


Use the drawing tools to draw points, lines, polygons, and shapes on the map. Drawn features remain on the map and are included on printed maps until the features are cleared, the browser is refreshed, or the user logs out.


Select the Map Tools folder and select the Draw tool.


 


Draw a Point


1. To draw a point, first select the Point icon in the Draw tool window (A).


2. Click the drop-down arrow next to Point Symbol to set the style, color, outline, size, offsets, and angle.


3. Click on the map to add the point drawing.

 

Draw a Line


1. To draw a line, first select the Polyline icon in the Draw tool window (B).


2. Click the drop-down next to Default Create Options to change the draw mode to click, freehand, or hybrid.


3. Click the drop-down next to Polyline Symbol to set the style, width, and color.


4. Click on the map to begin drawing.


5. Double-click on the map to complete the line.


 

Draw a Polygon


1. To draw a polygon, select Polygon, Rectangle, or Circle icons in the Draw tool window (C).


2. Click the drop-down next to Default Create Options to change the draw mode to click, freehand, or hybrid.


3. Click the drop-down next to Polyline Symbol to set the style, width, and color.

  • Click on the map to begin drawing.
  • For polygons, click to add multiple vertices.
  • For squares and circles, single-click to add the start of the shape and then drag your cursor to adjust the size.


4. Double-click on the map to complete the polygon, rectangle, or circle.

 

Edit Existing Graphics

To edit an existing graphic, click the Select tool and select a graphic on the map (D).

 

Clear All Graphics

To clear all graphics added to the map, click the Trash icon in the Draw window (E).

 

Default Update Options

Default Update Options allows you to configure additional draw settings such as enabling rotations, scaling, aspect ratios, and multiple selections (F).

 

Draw Shortcut Keys

The Draw tool lists shortcut keys at the bottom of the Draw tool window. Use these tips and tricks to quickly create graphics (G).

 

Layer List


Use the Layer List to manage what layers are displayed on the map. 

 

Turning Map Layers On and Off


Select the Map Tools folder and the Layer List tool to view the list of available map layers. The Layer List contains groupings of layers available for display on the web map. Expand/Collapse layer groups to view the layers within each grouping.


Turn on/off layers for display by clicking the eye icon.



Click the ellipses icon to the right of each layer for additional options.



 

  • Zoom To will zoom the map extent to show all of the features in that layer.
  • Transparency allows you to alter the opacity of the selected layer.
  • Move up will move the layer above the previous layer in the Layer List. The symbology for the layer moved will be drawn on top of layer(s) below it.
  • Move down will move the layer below the previous layer in the Layer List. All symbology for the layer(s) above the layer will be drawn first.
  • Disable/Enable pop-up will toggle off and on the pop-ups for this layer so that they do/do not appear when the layer features are clicked.
  • View in Attribute Table will open the attribute table for the layer.


Legend Tool


The legend helps users understand the layout and features of the indoor dataset. It explains the meaning of various symbols and layer colors used to represent different areas.


 

 


Measurement Tool


Use the Measurement tool to measure distance and determine the coordinates of a point on the map. Measurements remain in the tool until a new measurement is created or the measure tool is closed.


Measure Area



 

 

 

 


1. Select the Map Tools folder and select the Measurement tool.


2. Select the Area Measurement tool in the header of the measurement tool.


3. Click the New Measurement button to begin drawing your measured area.


4. Click on the map to add points to draw a polygon. As points are added, the area will be displayed in the Measurement window.


5. Double-click on the map to complete the shape to display the total area.


6. After you draw an area polygon you may change your units of measurement in the Unit dropdown.

 

Measure Distance

 


1. Select the Distance Tool in the header of the measurement tool.


2. Click the New Measurement button to begin drawing your measurement line.


3. Click on the map to add points to draw a line. As points are added, the distance will be displayed in the Measurement window.


4. Double-click on the map to complete the line to display the total distance.


5. After your line is complete, you may change the measurement units used with the Unit drop-down.

 

Determine Coordinates of a Point

 

 


1. As the cursor is moved around the map, the coordinates will change based on the current location of the cursor.


2. You may set the coordinate display unit by clicking the Coordinate unit box. 


3. Click the arrow to expand additional options.


4. Click Add conversion to view same coordinate in different formats.


5. Click the Pencil icon to manually enter coordinates and select 'Go to location' or convert to a different unit of coordinates.


6. Click the Map Marker icon to get a specific point on the map's coordinates. 


7. Click the Gears icon to format the coordinate display. 


8. Change the coordinate units and display text. A preview at the bottom of the display will show what effect your changes will make.


9. To reset your changes, click the Reset arrows to the right of the text box to update the display text.

 

Observation Tool


Use the Observation Tool to communicate map observations with other users in your organization where a potential issue or update occurs at the location of the observation point. 


Observations are floor and building specific. If you would like an observation to be attributed to a specific floor or building, navigate to the desired floor level and place the Observation point on the building. This will auto-populate Facility and Level Name fields in the Observation Attribute Table with the corresponding Building/Facility and Floor/Level. 

 

Create Observations


1. Click on Map Tools in the widget toolbar.

2. Then select the Observation Tool from the widget toolbar.


 

3. Once the Observation Tool pop-up appears, click the Create New button, with the yellow marker.


 

4. Click on the map to add an observation point at the desired location.



5. The 'Create Observation' form will expand with the following fields:

    • Title: Give the observation point a specific title that identifies the issue, question, or suggestion (i.e., "Pool House Not Addressed").
      • This has a limit of 255 characters.
      • This is a required field.
    • Observer Notes: Add comments to add details about the issue or suggestion.
      • This has a limit of 1000 characters.
    • Email Recipients: Add INSIDE users to share this Observation with.
      • This is a required field.
    • Attachments: Attach any supporting documents or images specific to the Observation.
      • Supported files include: JPG, PNG, BMP, GIF, and PDF
      • Maximum file size: 5 MBs
        • If the file size is over 5MBs, the file resolution will be automatically downscaled to meet the maximum file size.

 

6. To submit the observation, press the Save button on the form. Click Cancel to exit without saving.


7. Once saved, the recipients and the submitter will receive an email notification that includes the details of the observation point.


A computer screen with text and blue and white text AI-generated content may be incorrect.

 

Edit and Delete Existing Observations


1. Select the Observation Tool from the widget toolbar.


 

2. Once the Observation Tool pop-up appears, click the Edit Existing button.


 


3. You will be prompted to select the Observation point that you'd like to edit.


4. After clicking an existing Observation point, the Edit Feature form will appear.



 

As an Admin:

      • You can edit the Observer Notes of your own observation.
      • You can edit the Status of any observation.
      • You can delete any observation.

As an Observer:

      • You can edit the Observer Notes and the Status of your own observation.
      • You can delete your own observation.

The Observation status options are:

  • Open - The observation is open and waiting to be reviewed.
  • Resolved - The observation has been reviewed and has been resolved.
  • Under Review - The observation is currently under review.
    Note: All attachments will be removed once an Observation has been moved to 'Resolved'. A screenshot of a computer AI-generated content may be incorrect.

 


5. Once the desired edits have been made, click Update to save. To exit without saving, click the back arrow at the top left of the pop-up.




To delete an observation click the Delete button. You will be prompted to confirm the deletion. Deletion of an observation will permanently remove the feature and all of its attachments




 

Observations in the Attribute Table


Observations may be viewed in the Attribute Table. The following fields are available for each Observation: Title, Created Date, Status Changed Date, Status, Created By User, Status Changed By User, Observer Notes, Email To, Facility_ID, Facility_Name, Level_ID, and Level_Name.


Single-click on a feature in the Attribute Table to select the record in the Attribute Table and on the map. 


 


Back to Top



Support Center


DATAMARK is dedicated to providing comprehensive support to ensure you have the best experience possible. 


Our Knowledge Base is designed to offer detailed information and solutions to common issues.


Should you have any additional questions or issues with INSIDE, you can reach out to our Support team through the following ways:


In INSIDE


  • Click on the profile icon on the top left of the screen.
  • Select Help


  • The Support Center widget will appear in the bottom left corner of the screen.
  • The widget contains help articles from the Knowledge Base, the user guide, and the latest release notes.


  • The widget also allows users to submit a support ticket directly from INSIDE.
    • Fill out your full name and the email address associated with your INSIDE account.
    • Fill out the ticket type, subject, a description of the issue you are experiencing, and a screenshot and/or attachments of the issue.
    • Press Send.
    • The ticket will be sent to the Support team. Look out for a response in your email.


Through INSIDE Support Center


  • Or, if you forgot your password, click on the Forgot your password link to reset your password.
    • Multiple failed attempts of logging in will result in being locked out of INSIDE for a few hours.


The INSIDE Support Center is your first stop for any questions about workflows or the functionality of Inside.
All users have access to the Support Center and are encouraged to become familiar with the provided resources. User guides, how-to articles, video workflow tutorials, and video tips and tricks are all available to access directly on the Support Center website.

  • To search for a help article, begin typing a search term in the search bar.


  • The search will auto-populate and suggest articles as you type in keywords.


  • You can select one of the suggested articles shown in the search bar, or you can press the Enter key to complete your search.


  • Additionally, you can click on one of the main topics listed on the Support Center homepage to find articles on that subject. Or you can visit the Learn tab to go through a guided walkthrough on how to navigate and use Inside.



Within each article, you can:

  • Read the user guide section on that workflow
  • Print the page
  • Easily locate related articles
  • Rate the 'helpfulness' of the article with a thumbs-up or thumbs-down. This feedback helps the INSIDE team to create appropriate self-help solutions to best assist our partner stakeholders.


Submitting a Ticket


To submit a Support Ticket for an issue or request in INSIDE:

  • Click on the New Support Ticket button under the Search Bar on the main page of the Support Center.



  • The form has five components to fill out and an option to attach files:



  • Ticket Type: Select the type of ticket being submitted.

  • Subject: Enter the subject of your issue or request.

  • The subject should contain a general statement of your issue or request.

  • Requester: The requester’s name and email will auto-populate from the user’s INSIDE account information.

  • Description: Enter the description of the issue you would like to report.

    • Provide a detailed description of the issue you are experiencing or the request you are inquiring about.

    • Provide specific examples related to the data, such as unique IDs, edit version name, upload number, etc.

  • Attach Files

    • Provide materials that show the issue or request, such as screenshots, videos, gifs, console logs, etc.

  • Click the Submit button. 

  • You will get an email confirming the submission of your ticket. 

 

Note: Always use the ticket URL listed in the email for all correspondence and replies to the ticket. Do not reply via email, as emailed information will not get tracked in the ticketing system.



Checking Ticket Status

  • Click the Check Ticket Status button under the Search Bar on the main page of the Support Center.



  • Here you can access all tickets you have submitted (or those you have viewer rights to). Ticket status is listed on the far right. Click on the individual ticket to view all correspondence.

 


Via Email

Email: INSupport@mbakerintl.com


Via Phone

757-631-5260


Contact Information

Support Center: https://supportinside.mbakerintl.com/support/home


Back to Top